Carolina Awning & Tent Company is an awning and custom signs company that has been serving Rocky Mount, NC, Greenville, NC, Fayetteville, NC and surrounding areas since 1925. We are an in-house fabricator of custom awnings and canopies, that can help make your storefront dreams a reality. We’re a one-stop-shop that can create, install, and service our signs, awnings and canopies for years to come.
As a company that’s been in business for over 90 years, we pride ourselves on our friendly customer service and quality products that have kept customers coming back for years. Unfortunately, over 50% of small businesses fail within the first 5 years. Small businesses fail for a number of reasons, but when it comes down to it, to succeed you have to keep your customers coming back. In return, these customers will tell others about your business and help generate new customers for you.
The first step to keeping customers is attracting them in the first place. That means that your business needs to have a marketing plan to get the word out about your company. One step to this is using advertising to spread the news; we can help you advertise your business by creating signs that stand out. Another step is creating a space that welcomes and attracts customers. We can also help with that by helping you to make an attractive storefront.
After you attract customers, you need to keep them coming back. The most important key to keeping customers is providing quality customer service. That means that you are readily available to answer your client’s questions and meet their needs. It also means that you are reliable and that you only make promises that you know your company can stand behind. Create a product that lasts and stands out, and then be there for your customers, even after your job is done. This will create an environment of trust that will make people want to keep doing business with you.
At Carolina Awning & Tent Company, we pride ourselves on making quality awnings and custom signs that help you grow your businesses in Rocky Mount, Greenville, and Fayetteville, NC.